Coaching policies · Updated September 25, 2026
Return & Refund Policy
This policy applies to the online 1-on-1 Creator Growth & Monetization Session.
Before the session
If you have paid and can no longer attend, email uy.samuel.a@gmail.com before the session starts. You may request a new time or a full refund. If I need to cancel and we cannot agree on a new time, I’ll issue a full refund.
After the session
The coaching session is a service delivered online, so there is nothing physical to return. Once the session has taken place, the fee is generally not refundable. If there was a problem with the service, email me and I’ll review it with you. This policy does not limit any rights you have under applicable law.
How to request a refund
Email uy.samuel.a@gmail.com with the name and email used for payment, your PayMongo receipt or reference number, and a short explanation. Please do not send card numbers or wallet passwords. Approved refunds go back through the original payment method where supported. PayMongo and the payment provider determine the time it takes for the funds to appear.
Questions
Read the Terms & Conditions for what the session includes, or the Privacy Policy for how your information is handled.